TRINETRA TECHNOWORLD PRIVATE LIMITED, and its subsidiaries or parent companies (collectively “TRINETRA TECHNOWORLD PRIVATE LIMITED”), are committed to protecting your privacy and ensuring a secure and positive experience while using our websites, mobile applications, and smart home automation solutions (“Solution” or “Solutions”).
This Privacy Statement applies to TRINETRA TECHNOWORLD PRIVATE LIMITED websites and Solutions that link to or reference this Statement and describes how we handle personal information and the choices available to you regarding collection, use, access, and how to update and correct your personal information.
Additional information about our personal data practices may be provided in product descriptions, supplemental privacy notices, or other documentation made available at the time of data collection. In case of any conflict between a specific product or service privacy statement and this Privacy Statement, the specific one will take precedence.
We may collect data, including personal and device-related information, when you interact with our websites, apps, and automation products.
“Personal information” refers to any data that can identify an individual — including your name, address, email address, phone number, account credentials, preferences, or payment details.
We may also collect personal data from trusted third-party partners to improve our service quality.
Processing your order and handling payments
Providing support, warranty, and customer service
Managing newsletter subscriptions
Sending marketing communications
Creating and managing your account
Enabling automation features within our Solutions
Personalizing your user experience
Managing job applications
Collecting information during service setup or usage
We and our trusted partners may combine data collected from you over time and across platforms to enhance service quality, personalization, and system accuracy.
If you share third-party information with TRINETRA TECHNOWORLD PRIVATE LIMITED (for example, a referral or friend’s contact), you confirm that you have obtained their consent.
Some of our websites and services may use cookies, analytics tools, and similar technologies to improve usability, performance, and personalization.
When you use our smart automation hardware, we may also collect hardware-related information such as model, serial number, device activity logs, energy consumption, and configuration details.
We may use your personal information for the following purposes:
To operate, improve, and customize our websites, mobile apps, and smart automation Solutions
To send marketing or informational communications related to our business
To deliver the Solution or service you have requested
To analyze, support, and enhance your experience
To personalize your automation settings and app content
To administer and process technical support or service requests
To send you updates about product features, new launches, or offers
You can manage or edit your communication preferences at any time by contacting us (see Your Choices below).
Additionally, TRINETRA TECHNOWORLD PRIVATE LIMITED may use registration or usage data to:
Facilitate secure account creation
Deliver personalized app content and recommendations
Measure and analyze usage to enhance the user experience
Send information you’ve agreed to receive
Improve advertising relevance (where applicable)
We do not sell your personal data. However, we may share anonymized or aggregated data for analytics and service improvement.
We may share your personal information with third parties in the following circumstances:
Within TRINETRA TECHNOWORLD PRIVATE LIMITED. and its parent or subsidiary companies for internal processing or storage
With business partners or service vendors who assist in operations such as payment processing, hosting, or customer support
In case of merger, acquisition, or company restructuring
When required by law, regulation, or government request
To protect the rights, safety, or property of TRINETRA TECHNOWORLD PRIVATE LIMITED., its users, or the public
With your consent
We may also share anonymized or aggregated information that cannot reasonably identify you, for purposes like analytics and system optimization.
You are encouraged to keep your personal information up to date.
You can access, correct, or delete your information through your account or by contacting us directly.
For assistance, please email support@trinetratechno.world.
We aim to respond to all requests within 30 days and will provide an explanation if we cannot fulfill a request.
You can manage your communication preferences by:
Following the unsubscribe instructions in any promotional email
Contacting us at support@trinetratechno.world
These choices do not apply to service-related communications that are necessary for ongoing product functionality or security notifications.
TRINETRA TECHNOWORLD PRIVATE LIMITED. implements strong administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
While we take these precautions seriously, please note that no Internet transmission is 100% secure.
We retain your personal information only for as long as necessary to:
Provide the services you requested
Comply with legal obligations
Resolve disputes
Enforce our agreements
Our websites use cookies, web beacons, and similar technologies to:
Improve user experience
Track website performance
Personalize content and advertising
You may adjust your browser settings to manage or block cookies, though this may affect website functionality.
Our website may contain links to third-party sites not operated by TRINETRA TECHNOWORLD PRIVATE LIMITED. We are not responsible for their content or privacy practices. We encourage you to review their privacy statements before sharing personal information.
If you post on our community platforms, social media pages, or forums, please note that any information you share may be visible to others. To request removal of such content, contact support@trinetratechno.world.
TRINETRA TECHNOWORLD PRIVATE LIMITED. does not knowingly collect personal data from children without parental consent. If you believe a child’s data has been collected without authorization, please contact us immediately for investigation.
We value your feedback. For any questions or concerns about this Privacy Statement, please contact us:
📧 Email: support@trinetratechno.world
TRINETRA TRINETRA TECHNOWORLD PRIVATE LIMITED. PVT LTD. may update this Privacy Statement periodically.
Any changes will be posted on our website with an updated revision date.
By continuing to use our websites or Solutions after updates are posted, you accept the revised terms.